FAQs

Please click on any questions below to see the answers to common FAQs. If you do not see an answer to your question, please contact us at the email at the bottom of this page, or email ultimatehike@curesearch.org.

 

Jump to: About Create Your Adventure | Registration | Personal Fundraising Page | Photo Upload | Video Upload | General Fundraising | Making Donations | COVID-19

 

About Create Your Adventure

ACreate Your Adventure is whatever you want it to be! It is ideal for individuals and groups that want to give back by getting outdoors, and lets you set the details of your event. Any date, any distance, any dollars, anywhere. It's great for youth, from school groups to scout groups, great for solo adventurers, and great for people who want to do a long distance hike but don't live near a traditional Ultimate Hike. Teams are encouraged to form in-person and virtual hikes to fit their needs!


A: If you want to plan a hike, you will be a Hike Captain and can find the Hike Captain Guide here.


A: Create Your Adventure: Participants must register online (or in person on event day if the Hike Host chooses to allow it). Registration is just $10 per person, regardless of age.

  • For $30, your registration will include a short-sleeve t-shirt

  • For $100, your registration will include a short-sleeve t-shirt, sweatshirt, and medal.

  • Participants are encouraged to fundraise for more effective, less toxic treatments for children with cancer.


A: The funds you raise support CureSearch for Children's Cancer, a national non-profit foundation that accelerates the cure for children's cancer by driving innovation, eliminating research barriers and solving the field's most challenging problems. We fight every day to make treatment possible and a cure probable for the 43 children diagnosed with cancer daily. Ultimately, by hiking with us, you are changing the odds for those children most at risk. To learn more about the lifesaving research supported by CureSearch, please click here.

Registration

A: To register as a solo hiker, form a team, or join a hike formed by someone you know click here.

Personal Fundraising Page

A: After you complete registration and pay your registration fee, you will receive an email with login instructions for your personal Participant Center page. If you do not receive this email or have lost it, please contact donorservices@curesearch.org, and we will send you a password reset email.


A: Please contact donorservices@curesearch.org, and we will send you a password reset email. This will contain your login name and a link to reset your password.


A: After registration you are given the option to set a personal URL for your page. To set your personal URL just log into your Participant Center, click the "Personal Page" tab, and click the "URL Settings" button next to Personal Page URL. It will look something like this: http://www.curesearchevents.org/goto/(name you select). So, for example, the personal page for a person named John Smith might be http://www.curesearchevents.org/goto/johnsmith.


A: YES. To change the URL for your personal Hike page, just log into your Participant Center and click the "Personal Page" tab. Click "URL Settings" next to Personal Page URL, choose the end for the URL that you prefer, and click Save. Note - if the URL you submitted is already in use by another event participant in our system, you will be asked to select another.


A: For our 2016 events, CureSearch is upgrading our fundraising software to a new and improved platform. You will have access to donor and email data from this year forward into future years, however at this time you will not be able to access any data prior to 2016. We apologize for this inconvenience and will work with all participants and donors to make this transition as smooth as possible.


Photo Upload

A: YES. Once logged into your Participant Center click the "Personal Page" tab and then click the "Photos/Video" sub-tab on the right side of the page. Click "Choose File" to select an image from your computer, enter an optional Caption, and click Save/Upload to complete the process. Be sure to check your Personal Page to make sure the image and caption appear as you would like them to.


A: YES. Photos must be .gif, .jpg or .png files, and no larger than 6000000 pixels. A good rule of thumb is to try to upload pictures that are roughly 300-400 pixels wide/high, and around 500kb in file size. If you need a photo editor, you can try PicMonkey or Pixlr.


A: NO. While previous versions of our site allowed two pictures, our current fundraising software only allows one photo on your page. You may change the photo as many times as you like.


A: Contact the manager of your event by email. You can find their email address at the top and bottom of this page. Please include a detailed description of your problem and attach the photo you are attempting to upload for troubleshooting purposes. Please be aware that it may take time for our team to resolve your issue. Most requests are handled within 1-2 business days.


Video Upload

A: YES. You can upload appropriate YouTube videos to your personal page. Once logged into your Participant Center, click on the "Personal Page" tab, then click the "Photos/Video" sub-tab on the right side of the page. Under the Photos section click the radio button next to Video, and then enter the YouTube video URL and click Save.


A: NO. However, most personal video can be uploaded to YouTube if you have a personal YouTube account. YouTube.com has instructions for uploading a personal video if you are unsure of how to do so.


A: NO. Only one video can be displayed per page.


A: Contact the manager of your event by email. You can find their email address at the top or bottom of this page. Please include a detailed description of your problem and include the YouTube url that you are attempting to upload for troubleshooting purposes. Please be aware that it may take time for our team to resolve your issue. Most requests are handled within 1-2 business days.


General Fundraising

A: Our easy-to-use online fundraising site allows you to create your own personal web page and access tools to help you recruit team members and solicit donations. You can use our sample emails, or create your own, and ask everyone you know to support you with a donation to your personal page.


A: YES. To send emails to members of your team or people who have donated to your page, just log into your Participant Center and click the Email tab. From here, select the Email Template you would like to use (you can choose from pre-existing ones or start from a blank message) and click Next. Set the Subject and content of your message and click Next. For step 3 you will set your recipients, either by adding/importing contacts or choosing from Available Contacts (which include anyone you have added so far, as well as Groups such as Donors, Non-Donors, Never Emailed, etc.). After you have selected your recipients click Next, and you will see a final draft of your email. Here you can save the email as a draft if you are not ready to send it yet, or save it as a template for future re-use. Click Send when you are ready to send the email. You can also use the sub-tabs on the right side of the page to see previously saved drafts, sent emails, or manage your contacts.


A: Facebook recently added a prompt for users to "add a donate button" to certain posts - please note that donations raised through that button do NOT get added to your fundraising total on the Create Your Own website. Please direct your donors to your CYA fundraising page to complete their donation.


Making Donations

A: Once you've reached the Create Your Adventure website for the event you'd like to donate to, click the "Donate" button at the top of the page and choose whether you'd like to donate "To a Hiker", "To a Team", or "To the Hike". The first two options will prompt you to search for the Hiker or Team to donate to. Then follow the steps for submitting your payment.


A: To donate to the event without specifying a participant or team, click the "Donate" button at the top of the page and choose the "To the Hike" selection. Then follow the steps for submitting your payment.


A: A receipt will be emailed to you using the email address provided on your donation form. If you do not receive one within 24 hours, please contact donorservices@curesearch.org.


COVID-19

A: Create Your Adventure hikes are planned by individuals with support and guidance from the CureSearch hike experts along the way. We suggest you think about your location, check to see if you need to make a reservation, obtain a permit, or if there are local ordinaces in place for gatherings before you start hiking! 

 

A: Please contact ultimatehike@curesearch.org for information on how to start a larger hiking event or if you have any further questions about the program itself!


CureSearch for Childrens Cancer

PO Box 45781, Baltimore, MD 21297-5781
brecka.putnam@curesearch.org | (800) 458-6223