FAQs

Please click on any questions below to see the answers to common FAQs. If you do not see an answer to your question, please contact the event manager for your event at the email at the bottom of this page, or email info@curesearch.org.


Jump to: About the CureSearch Walk Event | Registration | Personal Fundraising Page | Photo Upload | Video Upload | General Fundraising | Making Donations


About the CureSearch Walk Event

A: Yes! We’re moving forward with plans to host CureSearch Walks in person this fall. The safety and wellbeing of our participants, volunteers and staff is our first priority. We continue to monitor local COVID-19 conditions and restrictions and will implement precautions as necessary.


A: The CureSearch Walk is an event for friends and family to come together to honor, remember and celebrate those that have been affected by childhood cancer. We walk to raise critical funds so we can continue to find safer, more effective treatments for the 47 kids that are diagnosed with cancer every day. This is why we walk.



A: Anyone can participate either in-person or virtually!


A: Your generous donation supports CureSearch for Children's Cancer, a national non-profit foundation that accelerates the cure for children's cancer by driving innovation, eliminating research barriers and solving the field's most challenging problems. We fight every day to make treatment possible and a cure probable for more than 17,000 children diagnosed with cancer daily. Ultimately, CureSearch is working to change the odds for those children most at risk. Read more about our impact.


Registration

A: From the main CureSearch Walk page, select the city where you would like to participate. From there, click Register in the navigation bar at the top of the page and choose whether you want to register "As an Individual", "As a Team Captain" (to start a new team), or "As a Team Member" (if the team already exists).


A: Registration for the CureSearch Walk is free, and we encourage all walkers to fundraise and/or make a donation when they register to help raise funds for cutting edge childhood cancer research. All registered walkers will receive their own personal fundraising webpage and access to a variety of tools and templates to make fundraising easy and fun!


Personal Fundraising Page

A: 2021 CureSearch Walk participants will have access to donor and email data from the 2020 United CureSearch Walk.   


A: After you complete registration and pay your registration fee, you will receive an email with login instructions for your personal participant center page. If you do not receive this email or have lost it, please contact donorservices@curesearch.org, and we will send you a password reset email.


A: Please contact donorservices@curesearch.org, and we will send you a password reset email. This will contain your login name and a link to reset your password.


A: After you register, you are given the option to set a personal URL for your page. To set your personal URL just log into your participant center, click the "personal page" tab, and click the "URL Settings" button next to personal page URL. It will look something like this: http://www.curesearchevents.org/goto/(name you select). For example, the personal page for a person named John Smith could be http://www.curesearchevents.org/goto/johnsmith.


A: Yes. To change the URL for your personal CureSearch Walk page, just log into your participant center and click the "Personal Page" tab. Click "URL Settings" next to the Personal Page URL, choose the end of the URL that you prefer, and click Save. Please note, if the URL you submitted is already in use by another event participant in our system, you will be asked to select another.


Photo Upload

A: Yes. Once logged into your participant center click the "Personal Page" tab and then click the "Photo/Video" sub-tab on the right side of the page. Click "Choose File" to select an image from your computer, enter an optional caption, and click save/upload to complete the process. Be sure to check your Personal Page to make sure the image and caption appear as you would like them to.


A: Yes. Photos must be .gif, .jpg, or .png files, and no larger than 6MB. A good rule of thumb is to try to upload pictures that are roughly 300-400 pixels wide/high, and file size around 500kb. If you need a photo editor, you can try PicMonkey or Pixlr.


A: No. Our fundraising software only allows one photo on your page. You may change the photo as many times as you like.


A: Contact the manager of your event by email. You can find their email address at the top and bottom of this page. Please include a detailed description of your problem and attach the photo you are attempting to upload for troubleshooting purposes. Please be aware that it may take time for our team to resolve your issue. Most requests are handled within 1-2 business days.


Video Upload

A: Yes. You can upload appropriate YouTube videos to your personal page. Once logged into your participant center, click on the "Personal Page" tab, then click the "Photo/Video" sub-tab on the right side of the page. Under the Photos section, click on the radio button next to Video, and then enter the YouTube video URL and click Save.


A: No. However, most personal video can be uploaded to YouTube if you have a personal YouTube account. YouTube.com has instructions for uploading a personal video if you are unsure of how to do so.


A: No. Only one video can be displayed per page.


A: Contact the manager of your event by email. You can find their email address at the top and bottom of this page. Please include a detailed description of your problem and the YouTube URL that you are attempting to upload for troubleshooting purposes. Please be aware that it may take time for our team to resolve your issue. Most requests are handled within 1-2 business days.


General Fundraising

A: Every day, 47 kids are diagnosed with cancer in the U.S., even in the midst of the COVID-19 pandemic. While the overall cure rate has gone from 10% to almost 85% in the past 40 years, we still have work to do as some types of children's cancers still have a less than 1% cure rate. The funds you raise as part of the United CureSearch Walk will help us to fund important research that will make better, less toxic treatments possible for children fighting cancer.  


A: CureSearch staff is here to help support you and we are happy to work with you individually for a one-on-one coaching session. For more information, contact:  info@curesearchwalk.org.


A: No. Although, we encourage each participant to create their online personal page and set a personal fundraising goal. Remember, your efforts are going to our important mission. And we can't thank you enough. CureSearch receives no federal funding, crucial research is funded by supporters like you.


A: Any registered participant that raised $100 or more will receive a CureSearch Walk t-shirt. One shirt is provided per participant, not per $100 raised. Please check-in at Registration on event day to receive a t-shirt ticket.


A: Our easy-to-use online fundraising site allows you to create your own personal web page and access tools to help you recruit team members and solicit donations. You can use our sample emails, or create your own, and ask everyone you know to join your team as a participant or support you with a donation to your personal page. Check out our sample templates here. If you are on Facebook, we highly recommend that you sync your CureSearch Walk fundraising page to your Facebook page. Creating a Facebook Fundraiser is fast and easy, and a great way to boost your CureSearch Walk fundraising efforts. Find directions here on how to sync a Facebook Fundraiser to your CureSearch Walk fundraising page.


A: The role of the team captain is pivotal for the CureSearch Walk event. They recruit their friends and family to join their team and help raise money for the event. In addition, the team captain maintains the team's momentum and enthusiasm leading up to the event.


A: Facebook recently added a prompt for users to "add a donate button" to certain posts - please note that donations raised through that button do NOT get added to your fundraising total on the CureSearch Walk website. Please direct your donors to your CureSearch Walk fundraising page to complete their donation.


Making Donations

A: Once you've reached the CureSearch Walk event website for the city you'd like to donate to, click the "Donate" button at the top of the page and choose whether you'd like to donate "To a Participant," "To a Team," or "To the Event." The first two options will prompt you to search for the Participant or team to donate to. Then follow the steps for submitting your payment.


A: To donate to the event without specifying a Participant or team, click the "Donate" button at the top of the page and choose the "To the Event" selection. Then follow the steps for submitting your payment.


A: A receipt will be emailed to you using the email address provided on your donation form. If you do not receive one within 24 hours, please contact donorservices@curesearch.org.


A: Convert cash to money orders or checks. Make sure checks are made out to "CureSearch" or "CureSearch Walk" If they are made out to you, endorse the back. Add a note that indicates the check should be applied to your fundraising. Send to:  CureSearch, Attn:  Walk Name, Your Name, PO Box 45781, Baltimore, MD 21297-5781


CureSearch for Childrens Cancer

PO Box 45781, Baltimore, MD 21297-5781
cassie.zedlacher@curesearch.org | (240) 235-2212